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TZID:America/Edmonton
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DTSTART;TZID=America/Edmonton:20260910T093000
DTEND;TZID=America/Edmonton:20260911T133000
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SUMMARY:Negotiation & Conflict Management (September 10\, 2026)
DESCRIPTION:As constructors work with clients\, subcontractors\, and consultants on projects\, conflicts arise and relationships may get strained. Participants will improve their skills in communication and negotiation on construction projects. Participants will learn skills to enhance their ability to de-escalate conflict\, listen effectively\, build mutual respect with others in a construction context\, and negotiate effectively.Audience:The course is designed for construction owners\, project managers\, estimators\, supervisors and those involved in construction disputes.Course Duration:8 hours of lessons with instructor.At the end of the course participants will be able to:Provide more effective customer serviceUnderstand the basic elements of communication and demonstrate effective communication skills with clients/constructorsUnderstand motivation theory and apply motivational techniques to win trust and engage clients/individuals/teams you work withIdentify different personality styles and how to communicate appropriately and negotiate effectively with each oneUnderstand the basics of negotiating\, de-escalating conflict and setting the ground work for effective negotiationAsk effective questions and listen to others in order to get to the issues behind various negotiation intentionsGetting to a "yes" and closing a negotiation wellBuilding long term relationships of trust amongst all construction stakeholdersCourse FacilitatorTim Williams MBA\, B.Econ.\, CPA\, GSC\,| President of Construction U. Tim has worked with numerous construction companies for over thirty years and is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained thousands of construction company leaders and companies on behalf of construction industry associations across Canada\nThis course is worth 2 Gold Seal Credits
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE html><html><head><title></title></head><body aria-disabled="false"><p><img src="https://res.cloudinary.com/micronetonline/image/upload/c_limit\,w_2000\,h_1256/v1731964515/tenants/4db9209c-746c-49d5-aaa7-b06abee51865/6f7b9622ffd14adf976875b025ea52bb/Negotiation-Conflict-Management.png" width="789" height="413" fr-original-style="" fr-original-class="fr-draggable" style="position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;"><br></p><p>As constructors work with clients\, subcontractors\, and consultants on projects\, conflicts arise and relationships may get strained. Participants will improve their skills in communication and negotiation on construction projects. Participants will learn skills to enhance their ability to de-escalate conflict\, listen effectively\, build mutual respect with others in a construction context\, and negotiate effectively.</p><p><strong fr-original-style="" style="font-weight: 700\;">Audience:</strong></p><p>The course is designed for construction owners\, project managers\, estimators\, supervisors and those involved in construction disputes.</p><p><strong fr-original-style="" style="font-weight: 700\;">Course Duration:</strong></p><p>8 hours of lessons with instructor.</p><p><strong fr-original-style="" style="font-weight: 700\;">At the end of the course participants will be able to:</strong></p><ul fr-original-style="" style="list-style-position: inside\;"><li>Provide more effective customer service</li><li>Understand the basic elements of communication and demonstrate effective communication skills with clients/constructors</li><li>Understand motivation theory and apply motivational techniques to win trust and engage clients/individuals/teams you work with</li><li>Identify different personality styles and how to communicate appropriately and negotiate effectively with each one</li><li>Understand the basics of negotiating\, de-escalating conflict and setting the ground work for effective negotiation</li><li>Ask effective questions and listen to others in order to get to the issues behind various negotiation intentions</li><li>Getting to a &ldquo\;yes&rdquo\; and closing a negotiation well</li><li>Building long term relationships of trust amongst all construction stakeholders</li></ul><hr fr-original-style="" style="clear: both\; user-select: none\; break-after: page\;"><p style="text-align: center\;"><u><strong fr-original-style="" style="font-weight: 700\;">Course Facilitator</strong></u></p><p><strong fr-original-style="" style="font-weight: 700\;">Tim Williams&nbsp\;</strong>MBA\, B.Econ.\, CPA\, GSC\,| President of Construction U.&nbsp\;</p><p>Tim has worked with numerous construction companies for over thirty years and is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained thousands of construction company leaders and companies on behalf of construction industry associations across Canada</p><p><br></p><p>This course is worth 2 Gold Seal Credits&nbsp\;<img src="https://res.cloudinary.com/micronetonline/image/upload/c_limit\,w_1476\,h_1476/v1717176824/tenants/4db9209c-746c-49d5-aaa7-b06abee51865/60d04be2bd1546edba37e2d297aa5222/GS-Preferred-Partner-final-1.png" width="116" style="width: 116px\; height: 116px\; position: relative\; max-width: 100%\; cursor: pointer\; padding: 0px 1px\;" height="116" fr-original-style="width: 116px\; height: 116px\;" fr-original-class="fr-draggable"></p></body></html>
LOCATION:
UID:e.2559.1458448
SEQUENCE:3
DTSTAMP:20260510T043229Z
URL:https://members.edmca.com/education/Details/negotiation-conflict-management-september-10-2026-1727450?sourceTypeId=Hub
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