Description

INTRODUCTION:

Communication skills are pivotal for the success of any project, as well as for personal and business achievements. Effectively dealing with colleagues, team members, and superiors is essential for a harmonious and productive construction work environment. This workshop aims to equip project managers with the skills necessary for streamlined communication, making their roles more efficient and effective.

DESCRIPTION:

This intensive one-day communication skills workshop is specifically tailored to address individual communication needs in challenging environments and situations. Beginning with self-awareness, participants will delve into understanding communication models, identifying barriers and blockers, and ultimately distinguishing between poor and positive communication.

LEARNING OBJECTIVES:

By the end of this interactive workshop, participants will:

• Communicate effectively with colleagues, managers, and team members, fostering understanding and reducing stress.
• Improve communication by examining and applying communication models.
• Enhance trust and communication within teams.
• Navigate difficult and challenging situations with effective communication.
• Identify strategies to reduce and manage conflicts.

FORMAT AND METHODOLOGY:

Participants will engage in hands-on learning through in-class exercises, with opportunities for follow-up applications at work. The facilitator employs a variety of teaching methods, including video analysis, practice sessions, role-playing, and case studies.

COMMUNICATION SKILLS SURVIVAL TOOLKIT:

Participants will leave the course with two invaluable resources:

• A Quick Reference Guide: Summarizing key workshop messages.
• A Communication Toolbox: Featuring guidelines and templates to enhance project management efficiency.

TARGET AUDIENCE:

This workshop caters to the communication needs of various construction roles, including project managers, team members, employees, employers, supervisors, assistants, and others.

COURSE DELIVERY APPROACH

• This One-day course is delivered on-line instructor-Led, live on zoom.
• The sessions are interactive, participants’ contributions are expected and welcomed.
• The day is divided into Sections, varies between an hour to two hours
• Each session includes lecturing c/w examples, learning activities and group discussions.
• Be prepared to share your opinion to enhance common understanding.
• There is a 10-minute break every hour.

 DELIVERY SCHEDULE

Course start at 8:30 AM and ends at 4:30 PM with one hour lunch break

COMPUTER SYSTEM NEEDED

• Desktop/laptop is required. Dual monitors are recommended. No phones please.
• A microphone, speaker, and webcam are required.
• Be prepared to share your camera to enhance communication and understanding.
• High speed internet connection is recommended.
• Familiarity with google documents and sheets are recommended.

MORNING SESSION: UNDERSTANDING COMMUNICATION:

• Definition and importance of communication.
• Exploration of the communication model.
• Identification of barriers and blockers.
• Recognition of signs of poor communication.
• Practical exercises and development of personal action plans.

AFTERNOON SESSION: APPLICATIONS:

• Creation and utilization of a Communication Plan.
• Addressing team communication challenges.
• Effective communication through emails.
• Utilizing behavior types to enhance communication.
• Best practices and pitfalls in project meetings.
• Practical application exercises and development of personal action plans.