Description

Effective communication is an essential core competency. Project success, personal effectiveness and long-term profitability depend on it.

Mistakes cost time and money.

Ineffective communication:

• is the primary contributor to project failure 1/3 of the time.
• negatively impacts project’s success 50%+ of the time.
• puts $75 million at risk for every $1 billion spent on the project.*

The good news? There are simple and powerful tools to help improve communication effectiveness.

In this session you will be introduced to the fastest way to make improvements in cost control by eliminating errors in interpersonal communications.

“The single biggest problem in communication is the illusion that it has taken place.”  - (George Bernard Shaw)

How this session can help?

Effective communication boils down to understanding interpersonal communication and consciously paying attention to fundamental differences in the way people communicate. But how?

This short session will dive into the essentials of effective communication. We’ll touch on immediate, short term and long-term strategies to developing effective communication core competency – personally and organizationally. Learn how a practical model can give anyone simple tools to communicate in the language of the receiver.

We will talk about:

• Key communication preferences and how the differences affect inter-personal communication.
• Challenging your self-awareness, understanding your own preferences and style.
• Why you should pay attention to internal communication – culture, team effectiveness, project management and efficiency, conflict resolution.
• Signs your team dynamics need attention.
• Tips on small changes that can make a big difference.
• Clues to diagnose whether your message is received as intended.
• Adapting your approach to be understood and positively seek clarity from others.
• Emotional intelligence shortcuts at your fingertips - overview of a personality type based adaptive communication model and tools.

(* PMI 2013, Pulse of the Profession In-Depth Report)